INFO Network

The International Network of Financial Services Ombudsman Schemes (the INFO Network) is a global association for financial services ombudsmen — independent and impartial out-of-court bodies that resolve complaints brought by consumers (and, in some cases, small businesses) against banks, insurers and/or other financial service providers.

Set up in 2007, our member schemes/offices work together to develop their expertise in dispute resolution by exchanging experiences and information.

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